{"id":7327,"date":"2025-06-26T15:37:37","date_gmt":"2025-06-26T15:37:37","guid":{"rendered":"https:\/\/insurancekeepers.ch\/privacy-policy\/"},"modified":"2025-09-08T08:44:10","modified_gmt":"2025-09-08T08:44:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/insurancekeepers.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7327\" class=\"elementor elementor-7327 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e7ee06d elementor-section-content-bottom elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7ee06d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f5528ed elementor-invisible\" data-id=\"2f5528ed\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20399bc4 elementor-widget elementor-widget-vankine-title-v1\" data-id=\"20399bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"vankine-title-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                    <div class=\"section_title type_one\">\r\n                            <div class=\"sm_title\"> Management of your personal data<\/div>\r\n                                        <div class=\"title_whole\"> \r\n                        <h2 class=\"title\"> Privacy policy  <\/h2>\r\n                <\/div>\r\n                                <\/div>\r\n            \r\n\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c856d60 elementor-widget elementor-widget-vankine-text-editor-v1\" data-id=\"c856d60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"vankine-text-editor-v1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t   <div class=\"position-relative position_p_relative\">\r\n        <p>At Insurance Keepers, we attach particular importance to the protection and respect of your personal data. This policy describes how we collect, process and protect your data in accordance with the General Data Protection Regulation (GDPR).<\/p>    <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-48d84e61 e-flex e-con-boxed e-con e-parent\" data-id=\"48d84e61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f4305 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e7f4305\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>1. Data Controller &amp; Data Processor<\/strong><\/h3>\n<p>The party responsible for collecting, processing, and storing your data is:<\/p>\n<p><strong>Insurance Keepers SA<\/strong><\/p>\n<p>Boulevard Georges-Favon 28, 1204 Geneva<\/p>\n<p>FINMA: No. F01522375<\/p>\n<p>Phone: <a href=\"tel:+41(0)22%20552%2088%2062\">+41(0)22 552 88 62<\/a><\/p>\n<p>Email: <a href=\"mailto:contact@insurancekeepers.ch\">contact@insurancekeepers.ch<\/a><\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>2. Covered Persons<\/strong><\/h3>\n<p>Individuals or legal entities under mandate with the insurance intermediary.<\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong style=\"color: rgb(0, 0, 0);\">3. Data Collected<\/strong><\/h3>\n<p>We primarily collect the following categories of data:<\/p>\n<ul>\n<li><b>Personal Information (name, address, date and place of birth, nationality)<\/b><\/li>\n<li><b>Contact Information (phone, email)<\/b><\/li>\n<li><b>Identification Information (identity documents, signatures)<\/b><\/li>\n<li><b>Financial and Transactional Data (payments, transaction history)<\/b><\/li>\n<li><b>Creditworthiness Information and Risk Assessment<\/b><\/li>\n<li><b>Medical Information<\/b><\/li>\n<li><b>Data related to interactions with our services and marketing<\/b><\/li>\n<li><b>Browsing data such as browser type, pages visited, and any other data collected via our cookies.<\/b><\/li>\n<\/ul>\n<p>This data is provided by you or obtained from authorized public sources or business partners.<\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>4. Data Collection Methods<\/strong><\/h3>\n<p>Personal data is collected through the following means:<\/p>\n<ul>\n<li><b>Website contact form<\/b> (also used for appointment requests): allows us to collect your first name, last name, email address, and the reason for your inquiry.<\/li>\n<li><b>Insurance contracts<\/b>: when signing an insurance contract with Insurance Keepers, you provide us with personal data such as your address, phone number, and other personal information summarized in &#8220;3. Data Collected&#8221;.<\/li>\n<li><b>Cookies<\/b>: these files collect browsing data to analyze website traffic and improve user experience (more details below).<\/li>\n<\/ul><div><font face=\"DM Sans\"><span style=\"font-size: 17px;\"><br><\/span><\/font><\/div>\n<h3> <\/h3>\n<h3><strong>5. Cookies and Similar Technologies<\/strong><\/h3>\n<p>Our site uses cookies and similar technologies to improve your experience, analyze traffic, and personalize content.<\/p>\n<h4><strong><br>5.1 What is a Cookie?<\/strong><\/h4>\n<p>A cookie is a small text file stored on your device when you browse our site.<\/p>\n<h4><strong><br>5.2 Types of Cookies Used on this Site<\/strong><\/h4>\n<ul>\n<li><b>Strictly necessary cookies<\/b>: essential for the proper functioning of the site (session management, forms, security).<\/li>\n<li><b>Performance cookies<\/b>: allow us to analyze site usage and improve its operation (e.g., via Google Analytics).<\/li>\n<li><b>Functional cookies<\/b>: remember your preferences, such as language or certain browsing options.<\/li>\n<\/ul>\n<h4><strong><br>5.3 Legal Basis<\/strong><\/h4>\n<ul>\n<li>Strictly necessary cookies are based on our legitimate interest (Article 6, \u00a71, f GDPR).<\/li>\n<li>Other cookies are only activated with your explicit consent (Article 6, \u00a71, a GDPR).<\/li>\n<\/ul>\n<h4><strong><br>5.4 Retention Period<\/strong><\/h4>\n<p>Cookies are stored for a maximum duration of 13 months from their installation on your device.<\/p>\n<h4><strong><br>5.5 Managing your Preferences<\/strong><\/h4>\n<p>Upon your first visit, an information banner allows you to accept, refuse, or configure your cookie preferences.<\/p>\n<p>You can also withdraw or modify your consent at any time via your browser settings or by clicking on &#8220;<b>Cookie Policy<\/b>&#8221; accessible in the footer of our site.<\/p>\n<h4><strong><br>5.6 Third-Party Tools<\/strong><\/h4>\n<p>We use, among others:<\/p>\n<ul>\n<li><a href=\"https:\/\/support.google.com\/analytics\/answer\/10089681?hl=fr\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: bold; color: #3c4db1;\">Google Analytics<\/span><\/a> (audience analysis)<\/li>\n<li><a href=\"https:\/\/developers.google.com\/tag-platform\/tag-manager?hl=fr\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: bold; color: #3c4db1;\">Google Tag Manager<\/span><\/a> (tag manager)<\/li>\n<\/ul>\n<p>For more information on these third-party tools, you can consult their respective privacy policies.<\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>6. Purposes and Legal Bases of Processing<\/strong><\/h3>\n<p>Your personal data is processed for the following purposes and on the following legal bases:<\/p>\n<ul>\n<li><b>Information Obligation (Article 45(1)(e) ISA)<\/b>: to inform the policyholder how personal data is processed, in particular the purpose and extent of processing, as well as the recipients and retention of processed data.<\/li>\n<li><b>Data Controller (Article 5(j) FADP)<\/b>: Insurance Keepers SA, pension institutions, insurers, reinsurers, and partner banks must all comply with the current data protection provisions. Insurance Keepers SA cannot under any circumstances be held responsible for the improper processing of transmitted information by partners. <\/li>\n<li><b>Contract Performance (Article 6, paragraph 1, point b), of the GDPR)<\/b>: Management of contracts and transactions.<\/li>\n<li><b>Legitimate Interests (Article 6, paragraph 1, point f), of the GDPR)<\/b>: Risk assessment, service improvement, IT security, and dispute management.<\/li>\n<li><b>Consent (Article 6, paragraph 1, point a), of the GDPR)<\/b>: Marketing communications with your explicit consent.<\/li>\n<li><b>Legal Obligations (Article 6, paragraph 1, point c), of the GDPR)<\/b>: Compliance with regulations on anti-money laundering, tax control, and fraud prevention.<\/li>\n<\/ul><div><font face=\"DM Sans\"><span style=\"font-size: 17px;\"><br><\/span><\/font><\/div>\n<h3> <\/h3>\n<h3><strong>7. Data Recipients<\/strong><\/h3>\n<p>Your data may be shared with:<\/p>\n<ul>\n<li><b>Insurance companies<\/b><\/li>\n<li><b>Reinsurers<\/b><\/li>\n<li><b>Third parties involved in mandate management<\/b><\/li>\n<li><b>Rating and solvency service providers<\/b><\/li>\n<li><b>Debt collection services<\/b><\/li>\n<li><b>Financial, tax, and legal advisors<\/b><\/li>\n<li><b>Public bodies and authorities (in accordance with the law)<\/b><\/li>\n<\/ul>\n<p>We only share your data with your consent or when required by law, and for the purpose of fulfilling the contracts you sign with us and our partner insurers.<\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>8. Transfer of Personal Data Abroad<\/strong><\/h3>\n<p>If the client wishes to request services abroad, the intermediary may share personal data in accordance with Article 16 of the Swiss Federal Act on Data Protection (FADP).<\/p>\n<p>Personal data may be transferred abroad if the Federal Council has determined that the destination country has legislation ensuring an adequate level of data protection or if an international organization guarantees an adequate level of protection.<\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>9. Data Retention Period<\/strong><\/h3>\n<p>Data is retained for the period necessary to fulfill our contractual and legal obligations (up to 10 years for tax and commercial obligations, and up to 20 years for certain legal evidence).<\/p>\n<p>Data processing is carried out in the intermediary&#8217;s secure environment, exclusively accessible to its employees and stored on a secure server in Switzerland.<\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>10. Your Rights<\/strong><\/h3>\n<p>In accordance with the GDPR, you have the following rights:<\/p>\n<ul>\n<li><b>Data Access<\/b><\/li>\n<li><b>Rectification<\/b><\/li>\n<li><b>Erasure<\/b><\/li>\n<li><b>Restriction of Processing<\/b><\/li>\n<li><b>Objection to Processing<\/b><\/li>\n<li><b>Data Portability<\/b><\/li>\n<\/ul>\n<p>You can exercise these rights by contacting our Data Protection Officer (DPO) at the following address: <a href=\"mailto:contact@insurancekeepers.ch\">contact@insurancekeepers.ch<\/a><\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>11. Right to Object<\/strong><\/h3>\n<p>You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. Objections can be sent to the following address: <\/p>\n<p>INSURANCE KEEPERS<\/p>\n<p>Data Protection Officer<\/p>\n<p><b><a href=\"https:\/\/www.google.com\/maps\/place\/Bd+Georges-Favon+28,+1204+Gen%C3%A8ve\/@46.2020689,6.1351239,16z\/data=!3m1!4b1!4m6!3m5!1s0x478c64d5fabb262d:0xe8fdf6c3277fda5!8m2!3d46.202069!4d6.1399894!16s%2Fg%2F11nnks_8nw?entry=ttu&amp;g_ep=EgoyMDI1MDgxMy4wIKXMDSoASAFQAw%3D%3D\" target=\"_blank\" rel=\"noopener\">Boulevard Georges-Favon 28, 7th <\/a><\/b><a href=\"https:\/\/www.google.com\/maps\/place\/Bd+Georges-Favon+28,+1204+Gen%C3%A8ve\/@46.2020689,6.1351239,16z\/data=!3m1!4b1!4m6!3m5!1s0x478c64d5fabb262d:0xe8fdf6c3277fda5!8m2!3d46.202069!4d6.1399894!16s%2Fg%2F11nnks_8nw?entry=ttu&amp;g_ep=EgoyMDI1MDgxMy4wIKXMDSoASAFQAw%3D%3D\" target=\"_blank\" rel=\"noopener\">floor<\/a><b><a href=\"https:\/\/www.google.com\/maps\/place\/Bd+Georges-Favon+28,+1204+Gen%C3%A8ve\/@46.2020689,6.1351239,16z\/data=!3m1!4b1!4m6!3m5!1s0x478c64d5fabb262d:0xe8fdf6c3277fda5!8m2!3d46.202069!4d6.1399894!16s%2Fg%2F11nnks_8nw?entry=ttu&amp;g_ep=EgoyMDI1MDgxMy4wIKXMDSoASAFQAw%3D%3D\">, 1204 Geneva<\/a><\/b><\/p>\n<p>Email: <a href=\"mailto:contact@insurancekeepers.ch\">contact@insurancekeepers.ch<\/a><\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>12. Client Portal and Client Data Management<\/strong><\/h3>\n<p>Our client portal can be accessed via <a href=\"https:\/\/c-keepers.bswa.ch\/Account\/Logon\">https:\/\/c-keepers.bswa.ch\/Account\/Logon<\/a>. The management of your data on our internal portal is secure and protected. For more details, please consult our privacy policy.  <\/p><p><br><\/p>\n<h3> <\/h3>\n<h3><strong>13. Additional Documents<\/strong><\/h3>\n<p>For more information, you can request our complete data protection documents and general terms of use via the client portal or by contacting us at our contact address below:<\/p>\n<p>Insurance Keepers SA<\/p>\n<p>Boulevard Georges-Favon 28, 1204 Geneva &#8211; Switzerland<\/p>\n<p><a href=\"mailto:contact@insurancekeepers.ch\">contact@insurancekeepers.ch<\/a><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Management of your personal data Privacy policy At Insurance Keepers, we attach particular importance to the protection and respect of your personal data. This policy describes how we collect, process and protect your data in accordance with the General Data Protection Regulation (GDPR). 1. Data Controller &amp; Data Processor The party responsible for collecting, processing, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-7327","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | Insurance Keepers Geneva<\/title>\n<meta name=\"description\" content=\"Please consult our privacy policy to understand how your data is managed: transparency, data security, and respect for your privacy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insurancekeepers.ch\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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